The computer virtualization, storage and disaster recovery solutions by DigiTel, help customers effectively streamline operations while minimizing risk to deliver improved performance and increased scalability for the dynamic storage and sever requirements of an enterprise. Using the right combination of products, technologies and people, our Storage and virtualization solutions help to solve the most critical IT and business challenges while maximizing ROI.

Server Virtualization - Offers comprehensive virtualization, management, resource optimization, application availability, and operational automation in a single solution.

Storage Tiering and Consolid ation- Helps organizations manage the cost of storage by prioritizing data. Branch Office Data Consolidation - Effectively achieves data consolidation in a central data center, thus removing the risks associated with storing corporate inform.

Disaster Recovery - Backup & replications solutions to suit organizations of all sizes, enabling them to overcome system failures, site failures or disaster situations.

Our network infrastructure business started with traditional LAN solutions focused on switching and Wi-Fi. Our expertise on Wi-Fi is established fact with multiple projects successfully delivered for hospitality, large enterprises and ISPs in Sri Lanka and Maldives.We ensure that your Wi-Fi network is operating at its peak with optimum performance, by using industry standard tools from heat map design to implementation to post-implementation validation. Our team has now grown stronger, smarter and more solutions-oriented, bringing cutting-edge technologies such as SDN, SD-WAN, NFV, GPON and lOT to our clients. We have partnered with several leading network infrastructure vendors and we are able to bring best of breed network solutions to our clients, through a combination of products, technologies and services avai lable from these vendors.

We don't believe in pushing technology but rather in empowering our customers with appropriate solutions to meet their needs. Therefore, our team of highly trained network engineers will study your existing environment and analyze the business requirements in detail to create tailor-made solu tions to fit your business needs. The entire project lifecycle from design to implementation and maintenance will be managed by us, leaving you to focus your time and effort on your customers

We have a team of skilled technicians spread throughout the region. To fully support the service Which will come to install and check the machine condition after sales regularly

Repairs, spare parts and technical support

In the unlikely event that one of your instruments does not perform the way it should, we’ll be right there to fix it. Our team is trained extensively and is well-versed in the latest trends and technologies. We manage the logistics to provide you with the original spare parts you need. We continuously work to improve your experiences and attend to your requests as fast as possible, anywhere in the world.

If your product is not functioning optimally, you can send it directly to us for repair, whether or not it is still covered by our manufacturer’s warranty. Our service team will repair your equipment with the most advanced test instrumentation and tools. In repairing your equipment, we use only original parts, and we will calibrate and adjust your instruments according to manufacturer’s specifications.

Maintenance and Contracts

Optimal operation and protection against downtimes. All leading quality management systems (like GMP, GLP and ISO) require regular maintenance. Customers who perform applications in any industry must set up and maintain a written maintenance policy for all laboratory equipment.

Our service technicians are well-versed in your equipment and are trained to check functionality and the overall condition. If necessary, they will replace consumables and, when possible, repair the device on-site.

• Preventive Maintenance Services

• Visual inspection of equipment for signs of any damage

• Function testing of system components

• Calibration (if applicable)

• Equipment test run

• Exchange of parts subject to wear (if applicable)

• Written maintenance report provided

• Software updates

Installation and Commissioning

Our manufacture-trained service technicians are ready to provide professional installation and commissioning services for your new equipment. Have confidence in the accuracy of your results and reduce potential downtime as our team members take all variables into consideration for you, including ambient conditions. Your equipment will be installed in the optimal location for reliable testing and production results.

During the installation, our technicians conveniently provide basic operator/maintenance training, which allows your team to use new products immediately following installation. Additional training courses are offered upon request.

• Comprehensive Installation and Commissioning Services

• Assessment of new equipment for completeness and shipping integrity

• Professional installation of the equipment components

• Connection of accessories

• Setup of default parameters

• Adaptation to ambient conditions at the place of use

• Initial startup with functional tests

• Instruction of operating personnel (Application training offered separately)

• Consultation on device maintenance and maintenance cycles

• Product-specific details are available upon requests